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Satisfaction Guarantee

What does "Satisfaction Guarantee" mean?

Ships in 5 Business Days or Less

What is my mug's product warranty?

Refund/Return/Remake Policy

Cancellation Policy

General Question's

What Kind Of Wood Do You Use ?

How Do I Wash My Mug?

What Beverages Can My Bat Mug Hold?

Do You Do Bat Mugs For Groomsmen Gifts?

Won't The Mug Just Tip Over?

Do you offer discounts for large orders?

Designs and Capabilities

Bulk Ordering

Proofs and Mock-Ups

Colored Text and Logos

Lines of Text

Shipping Timelines

How Long Does It Take To Receive My Order

How Do I know When My Order has Shipped

How Can I Make Sure My Mug Arrives to Me?

What happens if my mug is Lost, Damaged, or Stolen in transit?

MLBPA Player Mugs

Can You Make Any Pro Player?

Can you engrave Hall of Fame legends?

Can you engrave my favorite MLB team logo?

Can I engrave my favorite NCAA/college team?